Refund Policy — VELIIXOR

Effective date: To confirm: Effective date · Seller: To confirm: Legal entity name trading as VELIIXOR Systems

Draft for review. This page is a structured draft. Items marked “To confirm” need your information, and the text should be reviewed by a qualified lawyer for your country before publication.

1. Refund conditions

To confirm: Refund policy type and window (must match your Lemon Squeezy settings)

2. Defective or wrong files

If a file does not open, is corrupted, or is not the product you bought, contact us with your order number and we will replace it.

3. EU and UK consumers

To confirm: Statement on the 14-day right of withdrawal for digital content and the express-consent waiver at checkout (lawyer to confirm)

4. How to request a refund

Use the contact form with the topic “Refund request”, your checkout email and order number. Approved refunds are issued by Lemon Squeezy to the original payment method.

5. Chargebacks

Please contact us before opening a dispute with your bank — most issues can be resolved quickly.